Welcome to Srinaga Foods (“Company”, “we”, “our”, or “us”). By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. These terms govern all users, including browsers, customers, and contributors of content. Please read them carefully before making any purchases or using any part of our platform. We reserve the right to update, modify, or replace any part of these Terms at our discretion. Continued use of our platform after changes constitutes acceptance of those changes.
Srinaga Foods specializes in premium, handcrafted food products rooted in traditional Indian recipes. Our offerings include:
Authentic Andhra-style pickles
Sun-dried Vadiyalu
Dry fruits and nuts
Whole and ground spices
Mill powders (flours, spice blends, etc.)
Cold-pressed oils
Curated combo packs and gift boxes
All our products are prepared using time-tested methods and premium-grade ingredients. While we make every effort to ensure the accuracy of product descriptions, pricing, and availability, we reserve the right to update or modify these details without prior notice.
Orders must be placed directly through our official website.
All orders are subject to confirmation, availability, and successful payment.
Product prices are listed in Indian Rupees (INR) and are inclusive of all applicable taxes, unless otherwise specified.
Accepted payment methods will be presented during the checkout process.
Orders will only be processed upon successful receipt of payment.
We reserve the right to refuse or cancel any order for reasons including but not limited to stock availability, pricing errors, or suspected fraudulent activity.
Cancellations:
Customers may cancel orders within 2 hours of placement. Once an order is processed or dispatched, cancellations cannot be guaranteed.
Returns:
Due to the perishable and consumable nature of our products, returns are only accepted in the following cases:
Damaged products upon delivery
Items past their expiry date at the time of delivery
Incorrect products received
To be eligible for a return, requests must be submitted with photographic evidence and a detailed explanation within 24 hours of product delivery.
Refunds:
Eligible refunds will be issued to the original payment method within 7–10 business days after verification and approval of the claim. Refunds are subject to the condition of the returned item (if applicable) and company discretion.
All content on this website—including but not limited to product images, textual content, logos, brand elements, recipes, and graphics—is the exclusive property of Srinaga Foods and protected under applicable copyright, trademark, and intellectual property laws.
Any unauthorized use, reproduction, distribution, or modification of this content without explicit written permission is strictly prohibited.
By using our platform, you agree to:
Provide accurate and complete information during the order and registration processes.
Use the website for lawful purposes only.
Refrain from any actions that may compromise the integrity, security, or functionality of the site, including but not limited to: introducing viruses, hacking, data scraping, or fraudulent transactions.
We reserve the right to terminate access or take legal action against users found violating these terms.
Srinaga Foods shall not be held liable for any indirect, incidental, punitive, or consequential damages arising from the use of our platform or products, except where such limitation is prohibited by applicable law.
These Terms and Conditions shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts located in [relevant jurisdiction, e.g., Hyderabad or Bangalore].